Privacy Policy
Last updated: 9 July 2026
1. Data Controller
The data controller responsible for this website is:
Apartment Klara Kaprun
Kaprun, Austria
Email: info@apartmentklarakaprun.com
2. What Data We Collect
2.1 When you browse this website
With your consent (see Section 3), we use Google Analytics to understand how visitors use our site — for example, which pages are viewed and how long visitors stay. This data is anonymized/aggregated and does not directly identify you by name.
2.2 When you contact us or make a booking inquiry
If you contact us via email or a booking form, we collect the information you provide (e.g. name, email address, travel dates, number of guests) solely to respond to your inquiry or process your booking. [Adjust this section based on your actual booking method — e.g. if you use a booking widget, Booking.com, or Airbnb, note that those platforms have their own separate privacy policies covering data collected through them.]
3. Cookies and Consent
This website uses a cookie consent banner. Google Analytics cookies are only activated if you click "Accept." If you click "Decline" or take no action, no analytics cookies are set. You can change your preference at any time by clearing yourbrowser's local storage for this site and revisiting the page.
4. Google Analytics
When enabled, this site uses Google Analytics (GA4), a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses cookies to help us understand how visitors interact with the site. Information generated by the cookie (including your IP address, which may be shortened/anonymized by Google) is transmitted to and stored by Google on servers, potentially including servers in the United States.
You can find more information about Google's data practices at policies.google.com/privacy and can opt out of Google Analytics tracking across websites using the Google Analytics Opt-out Browser Add-on
5. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:
- Consent (Art. 6(1)(a) GDPR) — for Google Analytics cookies
- Contract performance (Art. 6(1)(b) GDPR) — for processing booking inquiries
- Legitimate interest (Art. 6(1)(f) GDPR) — for responding to general inquiries
6. How Long We Keep Your Data
Booking inquiry data is retained only as long as necessary to fulfill your request or as required by applicable tax/accounting law [Austrian retention requirements for booking/invoice records are typically 7 years — confirm with an accountant]. Analyticsdata is retained according to Google Analytics' default retention settings, whichyou can configure in your GA4 property (Admin → Data Settings → Data Retention).
7. Your Rights
Under GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict our processing of your data
- Request a copy of your data in a portable format
- Withdraw consent at any time (e.g. by declining analytics cookies)
- Lodge a complaint with the Austrian data protection authority (Datenschutzbehörde)
To exercise any of these rights, contact us at info@apartmentklarakaprun.com.
8. Third-Party Booking Platforms
If you book through a third-party platform (e.g. Booking.com, Airbnb), that platform processes your data under its own separate privacy policy, independent of this website.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page reflects the most recent revision.
10. Contact
For any privacy-related questions, contact us at info@apartmentklarakaprun.com.